We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of yourskills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."
Overview:
$500 Sign-On Bonus Available!
**Work from Home Immediately or after training period
Do you love helping your community? Do you love talking on the phone? Then come join our Call Center for one of the fastest growing Contact Centers in the country. Wanting to join healthcare right out of school, change your career, or are you in healthcare and want to be in a fast-paced environment. Mercy's Pre-Registration Contact Center is your new home for a fun, exciting, and rewarding work helping your community.
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards.
The Patient Access Representative will facilitate all components of the patients' entrance into any Mercy facility. This will include registration and financial clearance including taking payments over the phone, helping set up payment plans and giving financial assistance information. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
Qualifications: